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1

What type of warranty do you provide?

Generally, we provide one year warranty for all the electrical, gas or diesel operated equipment including spare parts and labor charges. The warranty excludes any misuse or broken items. Also, we provide service contracts or preventive maintenance contracts after the warranty period. For certain brands such as VITAMIX and HENKELMAN, we have extended warranty up to 3 years.

For more information, terms & conditions, please contact our sales department.

2

Do you fabricate custom units?

Yes, part of our scope includes custom cold rooms and custom neutral items, which are fabricated based on client's requirement.

3

What type of projects do you handle?

Kitchenco supplies various equipment suitable for all types of projects such as Villas, Palaces, Club house, Coffee shops, Restaurants, Hotels, Catering Kitchens, Schools self-service, Canteens, Bakeries, Hospitals, Laundry shops, Sports clubs and Supermarkets

4

What is the delivery period?

Depending on the project and product you are interested in, we can provide a convenient delivery time. Kitchenco holds large stock of equipment which can be delivered within 24 hours.

For out of stock items, we provide an express delivery which is within 45 days and alternatively standard equipment delivery which is within 120 days from order confirmation.

5

What brands do you represent solely in Qatar?

Kitchenco represent more than 50 internationally and culinary recognized brands in Qatar. Our main equipment including cooking, dishwashing and refrigeration equipment is manufactured from Italy and complies with international safety standards and norms.

For more information, please visit our "Products" page or contact our sales department

6

Do you provide spare parts & maintenance contract for equipment which are not purchased from Kitchenco?

Kitchenco act as a sole agent in Qatar for certain brands. Products manufactured under these brands will be eligible for aftersale services even though it is purchased from third party